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Customize CRM

From custom fields to personalized pipelines, make your CRM work the way you do

Customize CRM

1. Create Custom Fields

Track exactly what matters by adding fields tailored to your leads, deals, or contacts.

  • Add text, dropdowns, dates, checkboxes, or tags
  • Use custom fields in filters, automations, and reports
  • Example: "Lead Source," "Product Interest," "Account Tier"
Go to: Settings > Custom Fields

2. Build Your Sales Pipelines

Design unique workflows for sales, support, or onboarding teams.

  • Add or rename pipeline stages (e.g., "Qualified → Demo → Proposal")
  • Set stage goals and probabilities
  • Assign pipelines to specific teams or users
Go to: Pipelines > Manage Pipelines

3. Personalize Views & Layouts

Make your dashboard easier to scan and more actionable.

  • Add or rename pipeline stages (e.g., "Qualified → Demo → Proposal")
  • Set stage goals and probabilities
  • Assign pipelines to specific teams or users
Go to: Pipelines > Manage Pipelines

4. Automate Repetitive Work

Trigger actions automatically based on lead behavior or pipeline stage.

  • Send follow-up emails when deals move stages
  • Assign tasks to team members automatically
  • Update fields based on conditions
Go to: Settings > Automations

5. Integrate with Your Favorite Tools

Connect your CRM to the tools you already use every day.

  • Sync with Google Calendar, Outlook, and Slack
  • Connect to Zapier for 3000+ integrations
  • Use our API for custom integrations
Go to: Settings > Integrations